c677 Privacy Policy
Your personal information is completely safe with us. Here is a full explanation of how c677 collects, uses, and protects your data.
Our Privacy Commitment
c677 ("we", "our", "platform") operates a reliable and secure online gaming environment for users in Bangladesh. When you register, log in, or use any of our services on c677, you agree to the terms described in this privacy policy. Please read this document carefully — all important matters regarding the use of your personal information are clearly stated here.
1. What Information We Collect
To provide services on the c677 platform, we may collect the following types of information:
- Personal Identification Information: Name, date of birth, email address, and any information you provide when creating an account.
- Identity Verification Information (KYC): A copy of your national ID card or passport, required for age verification and security purposes.
- Financial Information: bKash, Nagad, or Rocket account numbers and transaction details — however, no full bank account numbers or PINs are stored.
- Technical Information: IP address, browser type, device information, login time and date, and session data.
- Gaming Activity: Betting history, win/loss records, bonus usage, and activity logs on the platform.
- Communication Information: Records of your conversations with our support team via live chat or email.
2. How We Collect Information
We collect your information in the following ways:
- Information you provide when filling out the account registration form.
- Technical data automatically collected while you browse our website.
- Transaction-related information received through payment gateways and financial service providers.
- Communications received through our customer service channels.
- Through cookies and similar tracking technologies — details of which are described below.
3. Use of Information
c677 uses your information only for the following legitimate purposes:
- To create, verify, and manage your account.
- To process financial transactions, including deposits and withdrawals.
- To confirm age verification (in compliance with the 21+ rule).
- To ensure platform security and prevent fraud.
- To send you important account-related information by email.
- To implement and monitor Responsible Gaming policies.
- To fulfill legal obligations and meet regulatory requirements.
- To improve our service quality and review the user experience.
- Where applicable, to send you promotional offers and bonus information with your consent.
Data Storage and Sharing
4. Sharing Information with Third Parties
c677 does not sell or rent your personal information to any third party. However, information may be shared in the following limited circumstances:
- Payment Providers: With payment platforms such as bKash, Nagad, and Rocket, sharing only the information necessary to complete transactions.
- Technology Service Providers: Technology partners who assist in operating our platform — who work under strict confidentiality agreements.
- Legal Requirements: When required to comply with a court order or the demands of a legal authority.
- Fraud Prevention: With relevant third parties for cybersecurity and investigation of fraudulent activity.
c677 never discloses your information outside the circumstances listed above.
5. Data Retention Period
c677 retains your information for as long as your account is active and for as long as necessary to fulfill legal obligations. Even after a request to close your account, information may be retained for a specific period for the following reasons:
- To fulfill legal obligations relating to records of financial transactions.
- To resolve ongoing disputes, claims, or legal proceedings.
- To complete investigations into fraud or irregularities.
- To implement Responsible Gaming policies.
6. Cookies and Tracking Technologies
c677 uses cookies and similar technologies on its website. Cookies are small data files stored on your device. We use cookies for the following purposes:
- Essential Cookies: To maintain your login session and ensure the core functionality of the platform.
- Functional Cookies: To remember your preferences and settings.
- Analytics Cookies: To analyze website usage and improve service quality.
You can control cookies by changing your browser settings, though this may limit some functionality of the platform.
Your Rights and Security
7. Our Data Protection Measures
c677 uses industry-standard security technologies to keep your personal information safe. Our security measures include:
- SSL/TLS Encryption: All data transmission between your browser and our servers is encrypted.
- Encrypted Data Storage: Sensitive information is stored on servers in an encrypted state.
- Access Controls: Only authorized staff can access your information, and their activity is logged.
- Regular Security Audits: Our systems undergo regular security testing and review.
- Two-Factor Authentication: A two-factor authentication method for additional account protection.
However, no method on the internet is 100% secure. You are also responsible for keeping your account password confidential and for reporting any suspicious activity to us.
8. User Rights
As a user of our platform, you have the following rights:
- Right to Access: The right to view information stored in your account and request a copy of it.
- Right to Rectification: The right to request correction or update of inaccurate or incomplete information.
- Right to Erasure: The right to request deletion of your information in certain circumstances — though legal obligations may apply.
- Right to Object to Processing: The right to object to the processing of your information for specific purposes.
- Right to Opt Out of Promotional Communications: The right to request that promotional emails and messages be stopped at any time.
To exercise these rights, please contact our support team.
9. Protection of Minors
c677 is a 21+ platform. We do not knowingly collect or process information from anyone under the age of 21. Age verification during registration is mandatory. If we become aware that a minor has created an account using false information, that account will be closed immediately and the associated data will be deleted.
10. International Data Transfers
Our servers and service infrastructure may be located outside Bangladesh. In such cases, your information may be transferred internationally. However, for any such transfer, we ensure that equivalent protection measures are in place and that the privacy of your information is maintained.
Policy Changes and Contact
11. Third-Party Services and Links
The c677 website may contain software or service links from game providers such as Pragmatic Play, JILI, PG Soft, Spribe, Evolution Gaming, Ezugi, NetEnt, and Microgaming. These third-party platforms have their own privacy policies, and c677 is not responsible for those policies. We recommend that you review the privacy policies of these third parties.
12. Changes to This Policy
c677 may update this privacy policy from time to time. For any significant changes, we will:
- Update the "Last Updated" date at the top of the page.
- Notify registered users of important changes by email.
- Provide sufficient notice before changes take effect.
If you continue to use our platform after changes are made, you will be considered to have agreed to the updated policy.
13. Contact
If you have any questions, concerns, or requests regarding this privacy policy, please contact us:
This privacy policy applies only to the c677 platform (c677.cam) and its associated services. This document is written in Bengali and applies to users in Bangladesh. To learn more about responsible gaming, visit our Responsible Gaming page.